Service Agreement
Thank you for visiting xone.org. By browsing, accessing, or using xone.org and related applications and services (collectively, the "Xone Platform"), you ("User" or "You") agree to these Terms of Service (these "Terms"), so please read them carefully and keep a copy for reference. Please also note that certain terms or conditions may apply to you as a user in specific jurisdictions.
These Terms constitute the complete agreement and understanding between you and the Xone service provider ("we" or "us") regarding your use of any or all services and any method of accessing the services.
For information on how we collect, use, share, and otherwise process your information, please refer to our Privacy Policy.
1. Introduction
1.1 To the fullest extent permitted by applicable laws and regulations, we reserve the right to change or modify these Terms as well as any policies or guidelines on the Xone Platform at any time, at our sole discretion.
1.2 To the fullest extent permitted by applicable laws and regulations, you agree to waive any right to specific notification of such changes or modifications. Your continued use of the Xone services will constitute acceptance of such changes or modifications. If you disagree with the current Terms while accessing or using Xone services, you must cease using our services. We encourage you to regularly review the Terms to ensure you understand the terms and conditions that apply to your access to and use of the services. If you have any questions regarding your use of the Xone Platform, please contact us through the means provided in the Contact Us section of this document.
1.3 These Terms, along with any terms expressly incorporated herein, apply to your access to and use of any services we provide. These Terms take precedence and do not alter in any way the terms or conditions of any other agreement you may have with us regarding our products, services, or other matters. If you are using the services on behalf of a legal entity, you represent and warrant that
(1) the entity is duly formed and validly existing under applicable laws and regulations, and
(2) you have the authority to accept these Terms on behalf of the entity. If you violate these Terms, the entity agrees to be liable for your actions.
1.4 You should read these Terms and any related documents carefully. If you do not understand any part of these Terms or any documents referenced within, you should discuss it with us and seek any necessary clarification.
1.5 Unless otherwise agreed, any communications between you and us will be conducted in English. In the event of any discrepancies between the English version of these Terms and any translated version or any other language communication (if applicable), the English version shall prevail.
2. Definitions
Term | Explanation |
---|---|
Xone Chain | A Layer-1 blockchain platform that supports decentralized applications (DApps), smart contracts, and digital asset transactions. |
BVI | Behavior Value Incentive airdrop system, rewarding users based on their interactions and activities within the network. |
GV(Good Vibes) | The measurement unit within the BVI airdrop mechanism, where each on-chain transaction, interaction, and activity generates GV. GV tracks user engagement and contributions, which influence rewards. |
USDH | A stablecoin used within the Xone Chain ecosystem. |
XOC | The main chain token used within the Xone Chain ecosystem. |
Staking | Locking up USDH to generate rewards based on contributions and duration. |
3. Prohibited Activities
Although Xone Chain is an open-source, decentralized blockchain intended to provide infrastructure services to users, we explicitly do not endorse or encourage activities related to the following prohibited businesses. Users must adhere to applicable laws and regulations when using our services and must avoid engaging in the following activities:
(a) Operating unlicensed money services, including but not limited to payment service providers, sales of money orders or cashier’s checks, or any remittance activities;
(b) Engaging in business or financial activities or services without a physical presence in any country, or engaging in activities that violate or may lead to the violation of any laws, regulations, or other legal authorizations applicable to us or our regulated financial services;
(c) Adult content and services, including but not limited to pornography and other obscene materials (including literature, images, and other media), and any websites offering sex-related services (such as prostitution, escort services, pay-per-view, and adult live chat features);
(d) Deceptive marketing and false advertising services;
(e) Religious and/or spiritual organizations;
(f) Unauthorized sales of any type of weapons, including but not limited to firearms, ammunition, knives, explosives, or related accessories;
(g) Certain regulated products and services, including but not limited to marijuana dispensaries and related businesses; sales of tobacco, e-cigarettes, and e-liquids; online prescription or pharmacy services; age-restricted goods or services; toxic, flammable, and radioactive materials;
(h) Fake drugs—companies manufacturing and/or selling untested or unapproved drugs;
(i) Drugs and drug paraphernalia, including but not limited to narcotics and controlled substances and any equipment used to manufacture or use drugs, such as pipes, vaporizers, and hookahs;
(j) Gambling activities, including but not limited to sports betting, casino games, horse racing, dog racing, lotteries, games of chance, sweepstakes, games of skill that qualify as gambling (such as poker), or any activities that promote the above;
(k) Money laundering, fraud, terrorist financing, or any other type of financial crime;
(l) Any type of Ponzi scheme, pyramid scheme, or multi-level marketing scheme;
(m) Products or services that infringe or violate intellectual property rights, including copyright, trademark, or proprietary rights in any jurisdiction;
(n) Installment payment systems or annuities;
(o) Counterfeit or unauthorized goods, including but not limited to the sale or resale of counterfeit or “novelty” identification documents and the sale of illegally imported or stolen goods;
(p) Sham transactions, front-running, insider trading, market manipulation, or any other form of market fraud or deceitful practices;
(q) Purchasing any type of goods from hidden services or “darknet” markets or any other services or websites serving as a marketplace for illegal goods (even if these markets also sell legitimate goods);
(r) Any other matter, goods, or services deemed unacceptable or high-risk by us, including those subject to restrictions by our banking or payment partners;
(s) Any activities that violate or assist in violating any laws, regulations, ordinances, rules, sanction programs where we conduct business, or that involve any other unlawful activity or proceeds thereof;
(t) Shell banks or financial institutions with shell bank clients;
(u) Entities with bearer share ownership;
(v) Defense industry, firearms, and ammunition manufacturers;
(w) Nuclear energy;
(x) Restricted financial services, including but not limited to credit repair, debt settlement, refinancing, bail bonds, debt collection agencies; or
(y) Trade or business involving ivory and protected species.
You Agree Not To:
- Systematically retrieve data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission.
- Engage in any unauthorized use of the Service, including collecting usernames and/or email addresses of users by electronic or other means for unsolicited email, or creating user accounts by automated means or under false pretenses.
- Circumvent, disable, or otherwise interfere with security-related features of the Service, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Service and/or the Content contained therein.
- Build or link to the Site without authorization.
- Deceive, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information, such as user passwords.
- Misuse our support services or submit false reports of abuse or misconduct.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
- Attempt to impersonate another user or person.
- Use any information obtained from the Site to harass, abuse, or harm another person.
- Use the Service to compete with us or otherwise use the Service and/or the Content for any revenue-generating endeavor or commercial enterprise.
- Decrypt, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
- Harass, annoy, intimidate, or threaten any of our employees or agents providing any portion of the Service to you.
- Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
- Remove the copyright or other proprietary rights notice from any Content.
- Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Service or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Service.
- Upload or transmit (or attempt to upload or transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Service.
- Copy, reproduce, distribute, publicly perform, or publicly display any portion of the Service except as expressly authorized by us or our licensors.
- Modify, delete any proprietary notices, labels, or make derivative works based on our Services.
- Infringe on the Foundation’s or any third party’s patents, trademarks, trade secrets, copyright, or other intellectual property or proprietary rights.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
4. Regular Maintenance
4.1 The user agrees and understands that some or all Services may be temporarily unavailable during regular maintenance periods.
4.2 Maintenance downtimes may be communicated to the user in advance via web announcements or other means.
5. Service Suspension
5.1 The user acknowledges and agrees that, in the following situations, Xone’s operators reserve the right to suspend all or part of the Services or suspend user access to all or part of the Services at their discretion:
(a) The user may have violated these Terms; or
(b) The normal operation of the Xone Platform is at risk.
5.2 For the purposes of Clause 5.1(b), the normal operation of the Xone Platform is considered to be at risk in the following cases:
(a) Computer or telecommunications networks cease operations due to accidents; (b) Force majeure events affecting service provision; (c) Assets on Xone or user assets are subject to malicious attempts or actual attacks, posing theft or loss risks; (d) When any critical system relied upon by the Xone Platform (including the trading system or any other system necessary for providing the Services) faces operational challenges; (e) When Xone suspects unauthorized use of Xone’s Services, or violations of these Terms or applicable laws and regulations; (f) When Xone determines that suspension is necessary for investigation or to ensure the normal operation of Xone Chain; (g) When Xone decides to halt operations for underlying services upgrades or repairs; (h) When Xone, due to legal or regulatory changes, social conditions, or factors beyond its control, deems it unable to continue providing Services; or (i) When Xone deems suspension necessary for other reasons.
6. Agreement to Terms
This End-User License Agreement and Terms of Service (“EULA” or “Terms”) is a binding contract between you (individual user or site visitor, whether in your personal capacity or on behalf of an entity, “User,” “You,” “Your”) and the Xone Foundation (“Foundation,” “We,” “Us”), governing your use of the Foundation’s services (the “Services”), including the website xone.org and any related, linked, or connected media form, media channel, or mobile website (collectively, the “Site”).
Currently, Xone Foundation maintains and operates xone.org and all Services related to Xone Chain as a portal for news, information, and updates concerning the Xone Protocol or Blockchain (“Xone Network”) and the Xone ecosystem. To avoid doubt, the Foundation does not control the Xone Network, nor the activities or data on the network, application development and usage by individuals on the network, transaction validation on the Xone Network, or network usage. The Xone Network is maintained and processed by the global Huione network validators as an open-source protocol.
By accessing or using the Service, you agree that you have read, understood, and agree to be bound by this EULA. If you do not agree, do not use the Services or the Site.
Supplemental terms and conditions or documents posted on the Site from time to time are hereby expressly incorporated by reference. We reserve the right to change or modify this EULA at any time and for any reason, in our sole discretion. We will alert you to any changes by updating the “Last Updated” date of the EULA, and you waive any right to receive specific notice of each such change. You are responsible for periodically reviewing the EULA to stay informed of updates. If you continue to use the Service after the date of any such revised EULA, you will be deemed to have been made aware of, and to have accepted, any changes to the revised EULA.
7. Scope of Applicability
The information provided on the website is not intended for any individual or entity in any jurisdiction or country where such distribution or use would violate laws or regulations or would subject us to any registration requirements within such jurisdiction or country. Therefore, individuals who choose to access the website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. The service is intended for users who are at least 18 years old. By using the website and service, you agree that you are at least 18 years old or are accessing the service under the supervision of a parent or guardian, and that you have the legal capacity to enter into a contract. If you are the parent or legal guardian of a user under the age of 18 (or the age of majority), you agree to take full responsibility for such user’s actions or omissions related to the service. If you are using the service on behalf of another individual or entity, then:
- All references to “you” throughout the EULA shall include that individual or entity;
- You represent that you have the authority to accept these terms on behalf of that individual or entity; and
- If you or that individual or entity violate these terms, that individual or entity agrees to assume responsibility toward us.
Please note: The “Dispute Resolution” section of this EULA contains an arbitration clause that requires disputes to be arbitrated on an individual basis and prohibits class actions. It affects how disputes between you and the Foundation are resolved. By accepting this EULA, you agree to be bound by this arbitration clause. Please read it carefully.
8. Scope of User License
Under the terms of the EULA, these services are licensed to you, not sold, provided that you fully and continuously comply with the terms and conditions of the EULA. The Foundation hereby grants you a personal, limited, revocable, non-transferable license solely for your own use and access to these services.
You may not modify, alter, copy, or distribute the services. You may not rent, lease, loan, sell, redistribute, or sublicense the services. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of any part of the services, any updates, or any parts thereof, modify, or create derivative works (except as and only to the extent that such restriction is prohibited by applicable law). Nor may you attempt to disable or circumvent any security or other technical measures intended to protect the services or any content provided through the services. If you violate these license restrictions or otherwise exceed the scope of the license granted under the EULA, you may be subject to prosecution, damages, liability for intellectual property infringement, and denial of access to the services.
Without limiting any other terms of this EULA, we reserve the right, in our sole discretion, to deny access to and use of the services (including blocking certain IP addresses) to any person for any reason or no reason, including, without limitation, for breach of any representation, warranty, or covenant contained in this EULA or any applicable law or regulation. We may terminate your use of or participation in the website at any time without notice. If we terminate or suspend your access to the website for any reason, you are prohibited from attempting to access the website under your name, a false name, or the borrowed name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your access, we reserve the right to take appropriate legal action, including but not limited to seeking civil, criminal, and injunctive relief.
9. Reservation of Rights
We reserve the following rights (but undertake no obligation):
- To monitor the website for violations of this EULA;
- To take appropriate legal action against anyone who violates the law or this EULA, including but not limited to reporting such users to law enforcement authorities;
- At our sole discretion and without any restriction, notice, or liability, to remove or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and
- To manage the website in a manner designed to protect our rights and property and to facilitate the proper functioning of the website.
10. Explicit Copyright
“Xone” and our logos, product or service names, slogans, and the look and feel of the services are trademarks of the Foundation and may not be copied, imitated, or used in whole or in part without our prior written permission. You can contact us through the methods provided in Contact Us to obtain permission. All other trademarks and registered trademarks...
11. Dispute Resolution
Please carefully read the following section as it requires you to arbitrate certain disputes and claims with the Foundation and limits the way you can seek relief from us, unless you opt out of arbitration (as described below). Under this arbitration provision, class or representative actions or arbitrations are not permitted. In addition, arbitration prohibits you from suing in court or having a jury trial.
- Prohibition of Class Actions.
You and the Foundation agree that any dispute arising from or related to this EULA or the services is a personal matter between you and the Foundation, and any such dispute will be resolved only through individual litigation and not as a class arbitration, class action, or any other type of representative proceeding.
- Dispute Arbitration.
You and the Foundation waive the right to a jury trial and the right to resolve any dispute arising from or related to this EULA and the services in court, including claims related to privacy and data security (collectively referred to as "Disputes"). Instead, for any dispute between you and the Foundation, you agree to first contact the Foundation and attempt to resolve the claim informally by sending an email using the contact information we provide. The notice must
i. include your name, address, email address, and phone number;
ii. describe the nature and basis of the dispute; and
iii. specify the relief sought.
We will send you a notice in a similar form. If you and the Foundation cannot reach an agreement to resolve the dispute within thirty (30) days after receiving such notice, either party may submit the dispute to binding arbitration administered by JAMS, or in the limited circumstances described below, to the court. All disputes submitted to JAMS will be resolved by a single arbitrator in a confidential and binding arbitration. Arbitration will take place in Zug, Switzerland. You and the Foundation agree that the dispute will be conducted according to the JAMS Streamlined Arbitration Rules and Procedures ("JAMS Rules"). The latest version of the JAMS Rules is available on the JAMS website and is incorporated herein by reference. You acknowledge and agree that you have read and understand the JAMS Rules or waive the opportunity to read the JAMS Rules and any claims that the JAMS Rules are unfair or should not apply for any reason.
(a) You and the Foundation agree that these terms affect interstate commerce and that the enforceability of this section will be governed to the fullest extent permitted by applicable law by the Federal Arbitration Act (9 USC § 1 et seq.) (hereinafter referred to as the "FAA"). Under the FAA, these terms, and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and grant any remedy that could be granted in court, including the authority to determine the arbitrability of issues. The arbitrator may conduct individual arbitrations but may not consolidate claims or preside over any form of class or representative proceeding or over any claims involving multiple parties.
(b) Arbitration will allow for discovery or exchange of non-privileged information related to the dispute. The arbitrator, the Foundation, and you will keep confidential any arbitration proceedings, awards, and rulings, including any information collected, prepared, or submitted for arbitration purposes or related to the dispute. Unless required by law, the arbitrator will have the authority to make appropriate rulings to protect confidentiality. The confidentiality obligation does not apply to the disclosure of information in preparation for or during substantive arbitration hearings, related to court applications for preliminary relief, or related to judicial challenges to the arbitration award or its enforcement, unless otherwise required by law or judicial ruling.
(c) You and the Foundation agree that for any arbitration you initiate, you will pay the filing fee (up to $250 if you are a consumer), and the Foundation will pay the remaining JAMS fees and costs. For any arbitration initiated by the Foundation, the Foundation will pay all JAMS fees and costs. You and the Foundation agree that the courts in Zug, Switzerland, have exclusive jurisdiction over any appeals and the enforcement of arbitration awards.
(d) Any dispute must be brought within one year of the relevant claim arising, or else the dispute will be permanently barred, meaning you and the Foundation will be unable to bring a claim.
(e) You have the right to opt out of binding arbitration within 30 days of your acceptance of these terms by sending an opt-out notice to the contact information provided in Contact Us. To be effective, the opt-out notice must contain your full name and address and clearly indicate your intention to opt out of binding arbitration. By choosing to opt out of binding arbitration, you agree to resolve disputes according to the applicable laws and venue specified in this EULA.
(f) If any part of this section is found to be unenforceable or illegal for any reason,
i. the unenforceable or illegal provision will be severed from these terms;
ii. the severance of the unenforceable or illegal provisions will not affect the remainder of this section or the ability of either party to enforce any remaining claims separately under this section; and
iii. if any claim must proceed in a class, collective, consolidated, or representative manner, that claim must be litigated in a civil court of competent jurisdiction and not through arbitration, and both parties agree that the litigation of those claims will be stayed until the results of any individual claims in arbitration are concluded.
Furthermore, if any part of this section is found to prohibit an individual from seeking public injunctive relief, then that provision will have no effect to the extent that it allows for such relief to be sought through arbitration, and the remainder of this section will remain enforceable.
12. Applicable Law and Venue
Any disputes arising from or related to these terms and your use of the service will be governed by the laws of Switzerland and interpreted and enforced in accordance with Swiss law. Any disputes between the parties not subject to arbitration will be resolved in Zug, Switzerland.
13. Corrections
The information on the website may contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other various information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on the website at any time without notice. The Foundation does not guarantee that the content will be uninterrupted or error-free, nor does it guarantee the absence of computer viruses, contaminants, or other harmful items.
14. Disclaimer
The website and services are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, the Foundation is not liable for any damages arising from your use of the website or services, including but not limited to indirect, incidental, punitive, exemplary, special, or consequential damages, even if we have been advised of the possibility of such damages. You agree that your use of the website and services is at your own risk. The Foundation is not responsible for any damages or losses caused by your use of the services, including but not limited to: your use or inability to use the services; any changes to or unavailability of the services; any delay or failure of data transmission; any unauthorized access or alteration of your data; any transactions or agreements made through the services; any activities or communications by third parties; or any third-party data or materials accessed through the services. We do not guarantee or represent the accuracy or completeness of any content on the website or any content from other websites linked to the website, and we are not liable for:
- Errors, omissions, or inaccuracies in content and materials;
- Any personal injury or property damage (of any kind) resulting from your access to and use of the website or services;
- Any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein;
- Any interruption or cessation of transmission to or from the website;
- Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the website by any third party; and/or
- Any errors or omissions in any content and materials, or for any loss or damage of any kind incurred as a result of your use of any content posted, transmitted, or otherwise made available through the website.
If you are dissatisfied with the services, you agree that your sole and exclusive remedy is to cease using the services. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. The Foundation may link to products and services provided by third parties through the services. These third-party products and services are not provided by the Foundation, and the Foundation is not responsible for any damages or losses you incur from using or purchasing these products and services. You hereby waive the provisions of California Civil Code Section 1542 or any similar laws in any jurisdiction, which provide: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. You may have other rights that vary from jurisdiction to jurisdiction.
15. Indemnification
You agree to defend, indemnify, and hold harmless the Foundation from any third-party losses, damages, liabilities, claims, or demands (including reasonable attorneys' fees and costs) arising out of or related to:
- Your use of the services;
- Your violation of this EULA;
- Your breach of any representations and warranties contained in this EULA;
- Your infringement of third-party rights, including but not limited to intellectual property rights;
- Any obvious harmful acts you take against any other user you contact through the services; or
- Your violation of any applicable law.
Notwithstanding the above, we reserve the right to assume exclusive defense and control of any matter for which you are required to indemnify us, at your expense, and you agree to cooperate with us in our defense of such claims. We will make reasonable efforts to notify you upon becoming aware of any such claims, lawsuits, or proceedings subject to this indemnification.
16. Modification and Termination of Our Services
We reserve the right to modify our services or suspend or stop providing all or part of the services at any time. You also have the right to stop using our services at any time. We are not responsible for any losses or damages caused by your inability to access or use our services.
17. User Data
We will retain certain data you transmit to the website for the purpose of managing the performance of the website, as well as data related to your use of the website. Although we regularly back up data, all data you transmit or any activity related to your use of the website is your responsibility. You agree that we are not liable for any loss or damage to such data, and you hereby waive any right to sue us for such loss or damage.
18. Electronic Communications, Transactions, and Signatures
You agree to receive disclosures and communications ("Communications") issued by us regarding our services, including but not limited to:
- Terms and conditions of the service and any amendments;
- Privacy policies and notices and any amendments;
- Customer agreements and receipts;
- Legal and regulatory disclosures and communications; and
- Customer service communications.
We may provide Communications to you via email, by posting on the website, or through email with "hyperlinks" provided online. We may at our discretion provide any Communication in paper form.
Accessing the website, sending us emails, and filling out online forms constitute Communications. You agree to receive Communications and consent that all agreements, notices, disclosures, and other Communications we provide to you electronically satisfy any legal requirements that such Communications must be in writing. You hereby agree to use electronic signatures, contracts, orders, and other records, and to provide electronic delivery of notices, policies, and records of transactions initiated or completed by us or through the website. You hereby waive any rights or requirements under any laws, statutes, regulations, rules, or other legal requirements in any jurisdiction that require original signatures or delivery or retention of non-electronic records, or waive any right to payment or granting credit in a non-electronic manner.
19. Withdrawal of Consent
You may contact us using the methods provided in this agreement to withdraw your consent to receive Communications under this EULA. We will process your request to withdraw consent within a reasonable timeframe. After processing your request, your access to and use of the services will terminate.
20. Request for Paper Copies
You may contact us using the methods provided in Contact Us to request a paper copy of any electronic Communications. We may charge you a fee to cover the costs of processing and mailing your request. We will send you a copy of the Communications within a reasonable timeframe.
21. Termination and Changes
We reserve the right to terminate or change the terms and conditions under which we provide Communications at our discretion. We will notify you of any such termination or change as required by law.
22. California Users and Residents
If any complaint we have regarding you is not satisfactorily resolved, you may contact the California Department of Consumer Affairs' Consumer Services Division, located at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or call (800) 952-5210 or (916) 445-1254.
23. Miscellaneous
This EULA and any policies or operating rules published on the website or pertaining to the services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of this EULA does not constitute a waiver of such right or provision. This EULA is valid to the fullest extent permitted by law. We may assign any or all of our rights and obligations to others at any time. We are not liable for any loss, damage, delay, or failure to act due to any cause beyond our reasonable control. If any provision or part of any provision of this EULA is found to be illegal, invalid, or unenforceable, that provision or part shall be deemed severable from this EULA and shall not affect the validity and enforceability of any remaining provisions. No partnership, joint venture, employment, or agency relationship is created between you and us as a result of this EULA or your use of the services. You agree that this EULA will not be construed against us by virtue of having drafted it. You hereby waive any and all defenses you may have based on the electronic form of this EULA and the failure of any party to execute this EULA.
24. Contact Us
To resolve complaints regarding the website or for more information about using the services, please contact us at suppor.